Group, Conference, and Events Sales Manager

About the role

As a Group, Conference and Events (GCE) Sales Manager you will lead the hotel's strategic sales efforts to maximise revenue from groups, conferences and events while delivering memorable guest experiences.

Key responsibilities

• Drive GCE revenue by proactively selling group, conference and event space and converting inquiries into bookings.
• Review business plans, identify revenue gaps and implement initiatives to meet commercial targets.
• Align departmental activity with the hotel’s selling strategy and adapt to market conditions.
• Monitor local market trends and competitor activity to strengthen the hotel’s competitive positioning.
• Conduct regular spot checks on bookings to ensure audit readiness and high‑quality execution.
• Organise and participate in promotional activities to increase visibility and drive GCE business.
• Supervise, coach and mentor team members, conduct performance evaluations and foster a high‑performing team.

Required profile

• A passion for spreading the light and warmth of hospitality.
• Integrity – always doing the right thing.
• Leadership – inspiring others.
• Teamwork – believing collaboration drives the best outcomes.
• Ownership – taking accountability for results.
• Urgency – focusing on the now to make a lasting impact.

Required skills